(03) 9111 2646

Terms & Conditions


Devolution provides hosting services under the following terms and conditions:

Acceptable use of service

Clients are responsible for content and resource use of their accounts. As a guide this means: no illegality in any form, including but not limited to the unauthorised distribution or copying of copyrighted software or other data;  no email harassment or fraud; no misuse of resources including server CPU time, memory usage or excessive bandwidth;  no spam or excessive bulk emailing. We do not host adult content of any description. Software downloads may only be hosted if you are the writer and copyright owner of the software. Audio and video downloads may only be hosted if you are the creator and copyright owner of the work.

If we decide that your usage is excessive or unacceptable or affecting other clients, we reserve the right to suspend or remove the account. We reserve the right to remove or delete any content deemed undesirable.

Payments

All accounts are set up on a prepaid basis. Devolution reserves the right to change prices of accounts or services at any time and customers will be notified accordingly.  We accept cheque, direct bank payment, credit card ( Visa, Mastercard) and Paypal payments. Payment periods are usually quarterly, semi annually or annually. The service contract is automatically renewed at the end of each payment period. You may cancel your account and prevent an automatic renewal by requesting a formal cancellation at least 5 days prior. We reserve the right to suspend accounts when payment is outstanding. We are willing discuss payment terms on an individual basis in order assist the continuation of services to our clients. 

Communication

Our primary means of communications with clients, including for billing purposes and technical support, is by email. We request to be supplied and updated with your current email address so that we may contact you at any time. In addition, we request an active telephone number so that we may contact you promptly if required. For further information please contact admin@devolution.com.au.

For enquiries regarding any of our services, please click here to email us or ring (03) 9111 2646